Refund policy
🔁 Return & Refund Policy – ApexxKore Last updated: [28 March 2026]
At ApexxKore, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused and in original condition
The item must be in original packaging
Proof of purchase (order number or receipt) is required
2. Non-Returnable Items
The following items cannot be returned:
Used or worn items
Opened hygiene-related products
Items damaged by the customer
Final sale or discounted items
3. Exchanges
We only replace items if they are:
Defective, or
Damaged during shipping
To request an exchange, contact us at:
📧 [apexfit.support@gmail.com]
4. Refunds
Once your return is received and inspected:
We will notify you about the status of your refund
If approved, your refund will be processed within 5–10 business days
Refunds will be issued to your original payment method
5. Return Shipping
Customers are responsible for return shipping costs
Shipping costs are non-refundable
If you receive a defective or incorrect item, we will cover the return shipping
6. How to Return an Item
- Email us at [Apexfit.support@gmail.com] with your order number
-
Wait for approval and return instructions
- Ship the item to the provided address
⚠️ Do not send items back without contacting us first.
7. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again
Contact your credit card company
Contact your bank
If you still have not received your refund, please contact us. If you have any questions, reach out to us:
📧 [apexfit.support@gmail.com]